Terms of Service

Effective Date: April 9, 2026

Welcome to Trevi Pools and Spas. These Terms of Service ("Terms") govern your access to and use of the website located at https://kelownapoolsandspas.com ("Website"), operated by Trevi Pools and Spas, located at 151 Adams Rd #3, Kelowna, BC V1X 7S4, Canada ("we", "us", or "our"). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

1. Acceptance of Terms

By accessing, browsing, or using this Website, you confirm that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use this Website.

2. Description of Services

Trevi Pools and Spas provides information regarding pool and spa products, services, maintenance, installation, and related resources. The Website may also allow you to request quotes, contact our team, schedule services, and access educational materials. All information provided is for informational purposes only and does not constitute binding offers unless expressly stated.

3. User Accounts and Responsibilities

You may be required to create an account to access certain features of the Website. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Intellectual Property Rights

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, video, data compilations, and software, is the property of Trevi Pools and Spas or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Website without our prior written consent.

5. User-Generated Content

If you submit or post any content to the Website, including reviews, comments, or other materials ("User Content"), you grant Trevi Pools and Spas a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media. You represent and warrant that you own or otherwise control all rights to the User Content you post, and that your User Content does not violate any third party rights or applicable laws.

6. Prohibited Activities

1. Using the Website for any unlawful purpose or in violation of any local, provincial, national, or international law or regulation.
2. Impersonating any person or entity or otherwise misrepresenting your affiliation with a person or entity.
3. Interfering with or disrupting the operation of the Website or the servers or networks used to make the Website available.
4. Uploading, posting, transmitting, or otherwise making available any material that contains viruses or other harmful computer code, files, or programs.
5. Attempting to gain unauthorized access to any portion of the Website or any other accounts, computer systems, or networks connected to the Website.
6. Engaging in any activity that restricts or inhibits any other user from using or enjoying the Website.
7. Collecting or harvesting any personally identifiable information from the Website without authorization.

7. Disclaimers and Limitations of Liability

The Website and all content, materials, information, products, and services provided on or through the Website are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy.

To the fullest extent permitted by law, Trevi Pools and Spas, its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Website; or (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Website by any third party.

8. Indemnification

You agree to indemnify, defend, and hold harmless Trevi Pools and Spas, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms, your use of the Website, or your violation of any rights of a third party.

9. Termination

We reserve the right, in our sole discretion, to terminate or suspend your access to all or part of the Website for any reason, including without limitation, any violation of these Terms, without notice or liability. Upon termination, your right to use the Website will immediately cease.

10. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Kelowna, British Columbia, Canada.

11. Changes to Terms

We reserve the right to modify or update these Terms at any time, in our sole discretion. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after the posting of revised Terms constitutes your acceptance of such changes. We encourage you to review these Terms periodically.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

13. Contact Information

If you have any questions or concerns about these Terms or the Website, please contact us at:

Trevi Pools and Spas
151 Adams Rd #3
Kelowna, BC V1X 7S4
Canada
Email: [email protected]